social media strategies

Social Media Strategies

You’re online. Your guests are online. Isn’t it time both parties meet?
We provide strategies & solutions to engage your guests, visitors, and the wider online audiences through social media to gather feedback, safeguard your online reputation, drive traffic & direct bookings to your property’s website, and help you sell more online.

Social Media is a new way to use the Internet, it involves jargon such as friending, adding, tweeting, and commenting. It involves both listening, and talking, both being there for friends, and engaging strangers, and it’s all done on a daily basis by virtually everyone that stays or works in your hotel, visits your restaurants or bars, or otherwise deals with your company.

Gone are the brochure style one way communication tools used online, for the past 10 years to sell your product, or build your brand. People want to communicate and get first-hand recommendations online or from friends. Welcome to the world of Twitter, YouTube, Facebook and other Social Media!

We provide the following services:

  • Creation, implementation, and management of total social media strategies for your hospitality operation
  • Online reputation management
  • Guest feedback gathering
  • Social media monitoring
  • Business blogging
  • Online marketing campaigns using social media platforms
  • Online business intelligence gathering & competitor analyses
  • Optimize & maintain online contents across various e-distribution and social media channels
  • Online health checks and website audits
  • Customer relations management strategies

Our services will let you build online brand ambassadors and open new marketing channels. Find out how you can develop stronger loyalty, share the unique value & personality of your property with the world, and drive incremental bookings.